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Last updated: 10/7/2026
These Booking Guidelines outline the general terms and conditions applicable when making travel bookings through the TravelXGo platform. Users are advised to read these guidelines carefully before proceeding with any booking.
TravelXGo operates as a white-label travel technology platform and does not act as a travel agency, tour operator, or booking provider.
All bookings, pricing, itineraries, and travel services are offered, managed, and fulfilled by independent travel agencies using the platform.
Users are responsible for reviewing all booking details, including traveler information, travel dates, destinations, and inclusions, before confirming a booking.
Any errors in traveler details or itinerary information may result in additional charges or booking failure, for which TravelXGo is not responsible.
All prices displayed on the platform are determined by the respective travel agencies and are subject to availability and change without prior notice.
Final pricing is confirmed only after successful payment and booking confirmation from the agency.
Payments for bookings are processed directly by the travel agencies or their designated payment providers.
TravelXGo does not collect, hold, or manage traveler funds and is not responsible for payment failures or transaction disputes.
Cancellation, modification, and refund policies are defined by the respective travel agencies and service providers.
Users are advised to review agency-specific policies before confirming a booking, as fees or restrictions may apply.
Users are solely responsible for ensuring possession of valid passports, visas, permits, and other required travel documents.
TravelXGo is not liable for denied boarding, entry refusal, or penalties arising from incomplete or invalid documentation.
TravelXGo shall not be held responsible for any losses, delays, cancellations, or damages arising from travel services, agency actions, or third-party providers.
TravelXGo reserves the right to update or modify these Booking Guidelines at any time. Updates will be reflected on this page with a revised date.
For questions related to bookings, users should contact the respective travel agency. For platform-related concerns, TravelXGo may be contacted through official support channels.